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– issues and ongoing problems
The implications for the changes to the RRO/FSO and the
introduction of SP203 in January 2007 will have an impact of how
installers view the linking of fire alarm systems to alarm receiving
centres and as such there are a number of areas of consideration
both for the installer and the end user of the building that need to
be addressed to ensure that neither party is compromised in the
event of a fire condition at the protected premises.
Currently where the proposed site may have both Intruder and Fire
protection the common theme has been to “piggy back” the fire
signalling onto channel 1 of the intruder STU to simplify matters
and utilise a single line to the ARC.
When considering the RRO and also the issue of best practice and
due diligence for the end user this is a very sticky wicket indeed
as there is no opportunity for fault monitoring or accurate false
alarm statistics (a requirement when URN’s come in for fire) plus
the potential risk to the intruder URN if the fire alarm causes
false alarm problems.
In addition the level of battery reserve is likely to be well
short of that required to cover lengthy periods when the building
may be unoccupied, for example during bank holidays and the like
(Easter, Christmas etc) and again this will go back to the RRO
issues over who has deemed it acceptable to operate on this basis.
As such therefore for all future fire systems where the risk
assessment makes signalling a prerequisite, a dedicated separate
path is a must for the protection of all parties if you are to both
demonstrate your policy of “best practice” and dialogue with the end
user as to what is really in his long term best interest, and, under
the expectations of SP203 to have shown a competent understanding of
the issues and risks that a shared STU will bring.
The pending implementation of the RRO and the revoking of the
previous legislation, whilst not retrospective does place a level of
responsibility on all parties to ensure that whatever decision is
reached over the signalling path it can be justified both by the
landlord in their risk assessment and installer in their own site
review and appreciation of the customers requirements.
One of the likely effects of the RRO will be that the insurance
industry will expect a greater degree of diligence from the
accredited installers not to allow or to aid short cuts that have a
likelihood of compromising the system working to its optimum level
and as such twinning up the Redcare will most definitely fall into
this category.
Therefore the outcome that is most likely is that where an
installer shortcuts “best practice” and allows the signalling path
to be compromised by a shared STU, in the event that this action
either reduces the brigades response time (and as such extends the
brigades response time or worse still the system fails and there is
no response at all) the installer will be pursued through the courts
by the insurance provider and the customer for the consequence of
these actions and as such therefore a very sticky end for all
concerned is guaranteed.
It is likely that in most cases your customers insurance provider
is oblivious to the fact that the STU is acting for both systems and
where they have been installed and are being maintained by different
service providers this only adds to the risks for all concerned.
In the longer term it has also to be considered that the CFOA
will want to follow the ACPO route as far as response is concerned
and as such therefore and only a little further down the road expect
to see both ARC’S and the brigades introduce a system that they can
measure the performance of the customer/end user and this will
likely be in the assessment of false alarms and the compilation and
use of statistics – in particular with systems that have a shared
STU
This will allow them to identify those sites where false
attendance is most likely and then introduce a series of penalties
for false alarm attendance, as this is likely as not to end up back
on the installers desk it is essential that measures are in place to
both educate the end user and mitigate the risks to all parties from
the beginning of 2007.
Whilst the changes will not be retrospective, this current “flux”
period should be used to gently bring to the attention of your
current customers who have a shared STU that whilst it has for 10
years been a legitimate “cheat” it is no longer and as such they may
want to re address this issue along with their insurance provider
who should be made fully aware of the fact that the STU carries more
than just the intruder alarm system with a view to installing a 2nd
line and a dedicated STU for the fire alarm to avoid either
compromising the other at any time and with the very obvious
consequences mentioned earlier.
In addition the use of “digi’s” and “auto diallers” has also been
an issue and whilst from an engineering view they will function,
neither can be considered as fit for purpose on a fire alarm for the
same reasons, they are also 12v not 24v and as such any risk
assessment that sanctioned the use of inappropriate equipment with
no failsafe would be an easy target, both from the view point of
audit and also performance against risk appreciation
There is also, from the installers point of view an up side to
this issue and that is, revenue generation from the ongoing
signalling costs charged by the ARC and your fitting of the
dedicated STU, also you will have the ability for track and action
false alarm situations as part of your internal procedures and this
will therefore hopefully be standard practice by the time it is a
mandatory requirement ( expected 2008) added to the fact that you
can clearly demonstrate to your customer that (whilst cost is an
issue) your primary concern is the best possible protection of their
business and its assets in the long term – statistically 70% of
commercial businesses that suffer a major fire loss, fail to recover
due to a compilation of factors including a lack of emergency
planning and inadequate insurance cover so the need to ensure that
the fire alarm system is fitted and maintained correctly and that it
operates at its optimum at all times is vital, a point that will not
be lost on the insurance provider is they are asked for a view.
For those of you who do not have a current dedicated signalling
arrangement for your installations and a such do not have either
overall control of the system from the point of view of breakdown’s
and top to bottom maintenance, I will be happy to act as a conduit
to facilitate this, the benefits for the installer to have his/her
own signalling arrangements are clear in so far that you can
demonstrate an ongoing understanding of any issues a site may have (
breakdowns & false alarms) plus dialogue with the end user over the
necessary remedial action, plus of course the ongoing revenue
generated from this seamless connection from installation to ongoing
service and maintenance, and, this will underpin your relationship
with them and again act as a clear demonstration of best practice
and due diligence to them and their insurance provider.
On an ongoing basis it is also considered good practice to advise
those current customers of the changes and whilst they may not be
retrospective, the revoking of the previous fire certificates makes
it incumbent upon them to review their position and as such will be
hard pushed to justify this for the future protection of the
building and the business of the employer, therefore a mail shot to
appraise them of the changes is appropriate and will/should not be
considered as ambulance chasing, more a softly approach to an
issue that they need to address and which will create an ongoing
revenue stream for the installer.
The insurance industry will be making similar noises as they look
to tighten their housekeeping with their clients to mitigate any
future potential claim and as such this same message will be coming
to them from a variety of sources and will therefore have a greater
impact.
In summary the continuation of a shared STU goes against all that
the RR0/FSO and SP203 will stand for and as such should be
discontinued with immediate effect and action taken to advise both
existing and new clients of the need for a separate signalling path,
thus enabling both installer and end user to meet any risk
assessment requirements they may now face with the fullest
confidence that you/they have acted correctly with due diligence to
the risk factors specific to your customer and his property.
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